Privacy Policy
Alice Cosmetics (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you use the Alice Cosmetics website and mobile application. By accessing or using our website or mobile application, you agree to the terms of this Privacy Policy.
1. About Alice Cosmetics
Alice Cosmetics is an eCommerce platform specializing in beauty, skincrae, haircare, personal care and cosmetic products. Our services are currently available only within the state of Manipur, India.
We provide both online and offline shopping experiences to make beauty products easily accessible to our customers.
Our product range includes cosmetics, skincare products, makeup essentials, fragrances, beauty accessories, haircare product and other personal care items from trusted and recognized brands.
Currently, our services are available within Manipur, India.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, mobile number, email address, delivery address, and billing details.
- Order Information: Products purchased, order history, payment status, and delivery details.
- Technical Information: Device information, IP address, browser type, and app usage data (for improving performance).
- Offline Information: Details shared during offline purchases or customer support interactions.
3. How We Use Your Information
Your information is used to:
- Process and deliver orders
- Manage online and offline sales
- Communicate order updates, offers, or support responses
- Improve our website, mobile application, and services
- Maintain records as required by law
4. Sharing of Information
We do not sell or rent your personal information to third parties.
- Your information may be shared only with:
- Delivery partners for order fulfillment
- Payment gateways for secure transactions
- Service providers who assist in operating our platform
- Government or legal authorities if required by law
5. Data Security
We implement reasonable administrative, technical and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration or misuse.
While we strive to protect your information, no internet-based service can guarantee complete security. Users share information at their own risk.
6. Payments
All online payments are processed through secure third-party payment gateways. Alice Cosmetics does not store sensitive payment details such as card numbers, CVV information, Banking passwords, UPI PINs.
Payment information is handled directly by authorized payment service providers.
7. Cookies and Tracking Technologies
Our website and mobile application may use cookies or similar technologies to:
- Improve user experience
- Remember customer preferences
- Analyze traffic and usage patterns
- Enhance platform performsnce
You can manage cookie settings through your browser or device performances.
8. Service Area Limitation
Currently, Alice Cosmetics provides sales and delivery services only within Manipur.
Orders placed outside our service area may not be processed.
9. User Responsibilities
Users are responsible for:
- Providing accurate and updated information
- Maintaining the confidentiality of their login credentials
- Not misusing the platform or providing false information
10. Changes to This Privacy Policy
Alice Cosmetics may update this Privacy Policy from time to time. Any updates will be posted on the website and mobile application. Continued use of the platform after such updates constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact Alice Cosmetics Support through the official Website, Mobile Application or our official WhatsApp support Channel.
Store Address- Canchipur, Imphal, Manipur 795003
Contact us +91 8787556792
Email us [email protected]